Return Policy

Customer satisfaction is our top priority. If you are not happy with your purchase (for any reason whatsoever) you are entitled to a refund of the full purchase price less any applicable shipping and handling charges.

To receive a credit, please mail back your product to the following address within 60 days of purchase:

Fisico Inc.
ATTN: Returns
630 Boston Rd #204,
Billerica, MA 01821-3686

Please be sure to include some form of tracking with your package so that, in the event it gets lost in the mail, we can still issue you a credit.

Additionally, please be sure that your full name is legibly written in the return address field of the package so that we know who to issue the credit to.

Once we receive your package, your refund will be issued within 2-3 business days. Please allow an additional 3-5 business days for the credit to post to your account once it has been issued.

For more information about our return policy (or if you have additional questions) please don't hesitate to contact us.

Alternatively, you can give us a call anytime at 617-674-2008 and a customer support representative will be happy to assist you.